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Research Article | Volume 11 Issue 7 (July, 2025) | Pages 689 - 696
From Isolation to Interaction”: A Study on Smartphone Use, Health Access, and Social Life among Elderly
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 ,
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1
Assistant Professor, Department of Community Medicine, Gian Sagar Medical College and Hospital, Ramnagar,Rajpura,Punjab,India
2
Professor, Department of Community Medicine,Governement Medical College,Patiala,Punjab,India
3
Junior Resident, Department of community medicine, Government Medical College, Patiala,Punjab, India
4
Senior Resident ,Department of Orthopaedics, Maharishi Markandeshwar College of Medical Sciences and Research , Sadopur , Ambala , India
5
Junior Resident, Department of community medicine, Guru Gobind Singh Medical College and Hospital , Faridkot , Punjab,India
Under a Creative Commons license
Open Access
Received
June 10, 2025
Revised
June 25, 2025
Accepted
July 11, 2025
Published
July 24, 2025
Abstract

Background: As Population is growing, elderly acquire interest in smartphones to fulfil their daily needs. Smartphone offers an avenue for elderly to stay culturally and emotionally connected with others. With growing incorporation of smartphones into lives of elderly, this requires deeper understanding of its impact on overall health.  This Study aims to assess relation between social media and its effect on social gathering, loneliness and various other aspects among elderly staying in field practice area of tertiary care hospital. Methodology: After approval from institution ethics committee, a community based Cross-sectional Study was conducted with 400 participants aged 60 years or older. The data was collected by face to face interview using a questionnaire. The Collected data was entered using Microsoft Excel Software 2021 and it was cleaned and analysed using epi- info 7.2.2.1.6. The data was descriptively described and chi square test was applied. Results: The study showed that out of 400 participants, 354 (88.5%) were using mobile phones. Out of which, 296 (83.61%) were using mobile phones for >5 years. The primary use for majority i.e 173 (48.87%) was to make and receive calls. Among total participants, 251 (70.90%) were social media users, 25.49% felt lonely and 183 (72.90%) were socially interactive. Conclusions: This research examines relation of socio-demographic factors with usage of mobile phones. The usage of mobile phone was significantly associated with those who were young old, married, staying with family, belonging to lower socio-economic class. Frequently social media usage promotes social engagement among elderly and it was not significantly associated with loneliness.

Keywords
INTRODUCTION

Social media has remarkably transformed the way every age group communicate and socialize with each other.[1] Social media is likeable not only by young people but by elderly too and provides different dimension to elders who has reduced mobility and who are staying distant in time or place.[4,5] Currently smartphones has become a standard tool of communication and help to ease the tedious task of our everyday existence.[2] Mobile phones has become a valuable tool in continuing social interactions and help elderly to remain active.[3] Internet has become the basic necessity of our life and it has impact on our daily quality time spent with our loved ones. Elderly are susceptible to many psychological problems. Loneliness for varying reasons like death of spouse or family members, shifted to old age homes.[6,7] Loneliness has become a huge challenge among elderly harming physical health. Social media incredibly improves social interaction and thereby reduce loneliness.[8] Overutilization of mobile phones can cause various ill effects such as dry eyes, watering eyes, vision loss, eye pain.[9] Smartphones plays a vital role in making health services more accessible and overall improving health of elderly.[10] In this study we want to assess purpose of smartphone usage among elderly and impact it has on various health aspects, social gathering and loneliness.

 

Aims/Objectives:

  1. To study socio-demographic profile of elderly
  2. To assess health impacts of social media usage among elderly

3 To Find association between these variables

MATERIALS AND METHODS

Methodology:

This study was conducted over a period of 1 year from January 1st 2020 to December 31st 2020 in a field practice area of Department of Community Medicine, Government Medical College, Patiala. Tripuri had a total population of 10,239. Among them, elderly population was 1222, out of which 612 were males & 610 were females. It is divided into 4 localities namely Gurubhawan, Kashmiri Gurudwara, MCH Tripuri & Guru Nanak Nagar. The geriatric population is 176, 329, 407, and 310 respectively in these areas. The Socio-economic status of population was assessed using Modified Kuppuswamy Socio-economic scale,2019.[11]

 

Study Design: A Community based Cross-sectional Study

 

SAMPLE SIZE

 The sample size was calculated by formula 4pq/L2, calculation was based on the assumption of prevalence to be 50% with allowable error of 5%, sample size came out to be 400. By applying probability proportion to size (PPS) the sample came out to be 58,108,133 and 102 from these respective localities. Elderly were selected by house to house survey from all the 4 localities. The elderly population who has completed 60 years of age at the time of interview & willing to participate in the study were included after taking written informed consent. The study protocol was reviewed and approved by the institution ethics committee.

 

SELECTION CRITERIA –

INCLUSION CRITERIA

1)Person aged 60 years or above

 2)Elderly who gave consent to participate in the study

 

EXCLUSION CRITERIA

 Elderly persons 60 years & above who are deaf, dumb, congenitally impaired &non –cooperative.

 

DATA COLLECTION

 The data was collected using a pretested, validated and semi-structured questionnaire through face to face interview by the investigator with eligible candidates. Each individual in the study was subjected to personal interview through a culturally sensitive questionnaire which was framed to collect the information. Privacy & confidentiality of participants was ensured.

 

ANALYSIS

The Collected data was entered using Microsoft Excel Software 2021 and it was cleaned and was analysed using epi- info 7.2.2.1.6. The data was descriptively described and chi square test was applied.

 

RESULTS

In this community based cross-sectional study, among 400 elderly people residing in urban settlement of field practice area. Majority were females, in 60-69 years, married, stayed in nuclear family and 92.5% belonged to lower class of Modified Kuppuswamy socio –economic status scale. (Table no 1)

Table no 1: Socio-demographic Profile of Elderly (n=400)

Variable                                                    Frequency                                     Percent

Age group

60-69 years                                                  241                                                 60.25%

70-79 years                                                  114                                                 28.5%

80 years                                                       45                                                  11.25%

Gender

Male                                                             194                                                  48.5%

Female                                                         206                                                  51.5%

Marital Status

Married                                                         339                                                 84.75%

*Others                                                          61                                                 15.25%

Family type

Nuclear                                                         208                                                     52%

Joint                                                              192                                                    48%

Stay with

Family                                                           281                                               70.25%

**Others                                                         119                                               29.75%

*Others – Unmarried, Separated, Divorced

**Others -Relatives

 Most of elderly around 354 (88.5%) were using mobile phones for around 10-15 years. The main purpose for which they use mobile phones were making / receiving calls. (Table no 2 and figure no 3)

 

Table no 2 : Distribution of participants as per their usage of Mobile Phones (n=400)

Variable                                              Frequency                                   Percent

 

Mobile Phone usage

Yes                                                              354                                                88.5%

No                                                                46                                                 11.5%

Years

<5years                                                        58                                                16.38%

5-9 years                                                      99                                                  27.96%

10-15 years                                                 122                                               34.46%

16-20 years                                                   45                                                 12.71%

>20 years                                                      30                                                 8.47%

Purpose

Making/receiving calls                                 173                                              48.87%

Chatting                                                         76                                              21.46%

Other apps                                                     21                                               5.25%

Video calling                                                  15                                                4.23%

Social media for work related                        69                                              17.25%

TABLE NO 3 Distribution of participants as per their mobile phone usage & demographic variables

S.no

Variables

Mobile phone usage

Total                                                                      (100%)

Significance

No

Yes

1

Age

60-69 years

7(2.90%)

234 (97.09%)

241

 

= 63.3192 ;df=1 ;p = <0.00001 ; Highly Significant

 

70 – 79   years

20 (17.54%)

94 (82.45%)

114

 

 

 

>80 years

19 (42.22%)

26 (57.77%)

45

 

2

Gender

Male

21 (10.82%)

173 (89.17%)

194

 

= 0.1688;df=1 ;p =.681208 ;Not Significant.

 

Female

25 (12.13%)

181 (87.86%)

206

 

3

Marital Status

Married

24 (7.07%)

315 (92.92%)

339

= 42.6779 ;df=1 ;p < .00001 ;Highly Significant.

 

*Others

22 (36.06%)

39 (63.93%)

61

 

4

Stay

Family

11 (3.91%)

270 (96.08%)

281

= 56.9663 ;df=1 ;p < .00001 ;Highly Significant.

 

** Others

35 (29.41%)

84 (70.58%)

119

 

5

Socio-economic status

Lower class

46 (12.39%)

325 (87.60%)

371 (92.75%)

 

= 75.689 ;df=1 ;p < .00001 ;Highly Significant

 

Upper class

 2 (6.89%)

        27 (93.10%)

29 (%)

 

                 

      *Others – Unmarried, Separated, Divorced

      **Others – Relatives, Children

 

Association between mobile phones usage and certain demographic variables for instance; age, marital status, stay, socio-economic status were highly significant. However, gender has not significant association with mobile phone usage. (Table no 4)

 

TABLE NO 4 Distribution of participants as per their social media usage & other variables

S.no

Variables

Social media usage

Total                                                                      (100%)

Significance

 

No

Yes

 

1

Loneliness

No

108 (36.61%)

187 (63.38%)

295

 

= 0.1968;df=1 ;p =0.657295;Not Significant.

 

Yes

41 (39.04%)

64 (60.95%)

105

 

2

Social interactions

No

137 (66.82%)

68 (64.76%)

205

 

=157.4034 ;df=1 ;p =<0.00001;Highly Significant.

 

Yes

12 (6.15%)

183 (93.84%)

195

 

3

quality time spent with children and grand children

Yes

26 (16.45%)

132 (83.54%)

158

= 48.312;df=1 ;p =0.0000;Significant.

 

No

123 (50.82%)

119 (49.17%)

242

4

Consulting Qualified

Practitioner

No

61 (53.50%)

53 (46.49%)

114

=18.031;df=1 ;p =0.0000; Significant.

 

Yes

88 (30.76%)

198 (69.23%)

286

5

Psychological Issues

No

68 (31.19%)

150

(68.80%)

218

=7.521;df=1 ;p =0.0061; Significant.

 

Yes

81 (44.50%)

101

(55.49%)

182

6

Eye problems after usage

No

149 (43.18%)

196

(56.81%)

345

= 37.855;df=1 ;p =0.0000;Significant.

 

Yes

Zero

55

(100%)

55

7

Physical Activity

No

89 (35.45%)

 

172 (65.90%)

261

= 3.1891;df=1 ;

p =0.74129;

Not Significant

 

Yes

60 (43.16%)

 

79 (56.83%)

139

 

*Psychological Issues– sadness, empty, stressed, decreased interest in day to day activities.

** Eye Problems – watering of eyes, loss of vision, neck and eye pain.

 

Social gathering has highly significant association but loneliness is not significantly related with social media usage. Psychological Issues has significant affect with usage of social media. Majority of elderly has noticed eye problems after using social media for more than 5 years. It does not have any significant co-relation with physical activity. (Table no 5)

DISCUSSION

In this community based cross-sectional study, among 400 elderly people residing in urban settlement of field practice area, maximum belonged to age group of 60-69 years i.e 241 (60.25%), 51.5% were females, 84.75% were married, 52% belonged to nuclear family,70 % staying with family and 92.75% were from lower class (Modified Kuppuswamy socio –economic status scale). Almost Similar findings were found in a study done by Barua, et al during 2017 in community- based study among elderly living in urban slum areas of Jorhat Town of Assam. Out of total 125 participants, Most of them (37.6%) belonged to age group of 65–69 years. Among them, 64 (51.2%) were females, 66 (52.8%) were married and living with their spouses. Regarding living arrangements, 10% of elderly were staying alone while remaining 90% residing with family - 60% in joint families, and 30% in nuclear families.[12] Almost Similar findings were found in a study done by Sharma TP where the majority of respondents (37.2%) are between the ages of 60 and 64, and 65-69-year-olds are the next largest category, accounting for 24.8% of responses, followed by 70 to 74-year-olds (16.5%) and 75 to 79-year-olds (13%). The gender distribution is fairly even, with slightly more male respondents (52.1%) than female respondents (47.9%). The marital status among elderly reflects general pattern: 55.4% were married, 28.9% were widowed, and 15.7% were single or divorced. Similar finding of both studies as people ever married is 85% in both studies and 15% single.[8]

 

In this study, 354 (88.5%) participants had been using mobile phones for around 15 years. The primary purpose of mobile phone usage was to make and receive calls.

 

Nearly Similar findings were reported in a study by Westermeyer et al, in which 399  participants aged between 60 to 99 were interviewed. Among them, 159 (39.8%) possess a mobile phone and average usability among the elderly people was 71.7% (n = 114).[13]

 

Out of 400 participants, 251 (70.90%) were using social media with certain platforms being more preferred. Particularly, 34.46% used WhatsApp while 36.44% were using all three platforms - WhatsApp, Facebook and Google. However, Social media users tended to report feeling less lonely as compared to non-user, the difference wasn’t that significant.

 

In a study by sun et al, 669 elderly were randomly selected from 13 cities in Heilongjiang province and interviewed between May 1 to July 31, 2018. Out of 669 respondents, 258 (38.6%) were using Internet.  Approximately half of users (53.9%) spent less than two hours online per day, and above two-thirds (75.2%) gain access for 5–7days a week. Chatting online (74.2%) was the popular activity among them, followed by reading the news (59%), watching films and listening to music (32.7%) and Shopping (6.8%).[14]

 

 In our study, social gathering showed a highly significant association with social media usage.  Those using social media was feeling less lonely i.e 187 (63.38%) compared to non-users, although difference was not statistically significant. Similar findings were noticed in study conducted by Bonsaksen et al. (2023) which indicated higher levels of social media use may help to reduce feelings of isolation. Their  research spotlight an inverse relationship between loneliness and social media use.[15]

 

Increased social media use is significantly associated with a reduction in quality time spent with grandchildren. As no comparable studies were found, these findings appear to be particularly relevant – suggesting that higher social media engagement may negatively impact intergenerational bonding.

 

In a study conducted by Chen et al digital literacy was shown to promote the health status of the elderly by assisting access to online medical resources, enabling virtual  consultations and supporting appropriate medical treatment.[10] Similarly, our findings indicate that social media usage has positive impact on the health of elderly by increasing awareness and motivating consultation with qualified physicians.

 

In our study, elderly individuals who used social media exhibited fewer psychological issues and a significant association was observed between social media usage and psychological well - being.

The study by Sudheer, A., & Saligram, D et al demonstrated a moderate negative correlation between social media use and psychological wellbeing among young adults, which was significant at 0.01 level. It indicates that as social media use increases, psychological wellbeing decreases whereas reduction in social media use is associated with improved psychological wellbeing.[16] The nature of content was not described in any of the studies. This neglect is significant, as social media content is highly dependent on geographical and cultural context.

 

In our study, Majority of elderly has noticed eye problems such as effect on vision, watering of eyes, eye and neck pain after using social media.

Whereas in study conducted by Usgaonkar U et al showed those using digital devices for more than 6 h showed a marked increase in the symptom scores, including watering eyes (P < 0.0005), dry eyes (P < 0.0005), red eyes (P = 0.006), shoulder pain (P = 0.038), back pain (P = 0.003), headache (P = 0.030) and total symptoms score (P = 0.009). [17]

 

 In a study conducted by Qinrui Hu et al., a total of 8211 elderly aged 50 years and older were enrolled. Of these, 6,942 participants (84.5%) completed the questionnaire and were eventually included in this study. The mean age of the participants was 64.2±8.8 years. The study found that complaints of distance vision loss, near vision loss, ocular surface discomfort were significantly more common among smartphone users compared to non-users (P<0.001, respectively. Moreover, as smartphone usage time increased, the prevalence of ocular surface discomfort increased significantly in both the urban and rural subgroups (P=0.022 and P=0.043, respectively. [18]

 

Our findings revealed no significant association between social media use and physical activity. In contrast, Shen et al reported a regression coefficient of 0.099 for internet use predicting physical activity - significant at the p < 0.001 level – indicating a strong positive association between the two variables, whereby elderly individuals who spend more time online were more likely to engage in physical activity.[19]  In the study by Shimoga et al, social media was found to have diverse association with daily exercise habits based on students activity levels. Among physically active students, frequent use of social media was positively associated with likelihood of engaging in vigorous daily exercise (ME 50.1%, 95% CI 49.2%-51.0%). In contrast, for sedentary students, frequent social media use was negatively associated with the likelihood of participating in daily physical exercise (ME 15.8%, 95% CI 15.1%-16.4%).[20]

CONCLUSION

Our findings of this study revealed higher social media usage was unaffected by gender but was more prevalent among married individuals and those staying with family. There were certain notable benefits with increased social media usage specifically socially and psychological, involving enhanced social interactions with fewer psychological issues, greater quality time spent with grandchildren and higher probability of consulting qualified healthcare practitioners. Regardless, increased usage has been linked to negative health effects such as decreased physical activity and higher incidence of eye problems. Overall, social media provides opportunity to improve social engagement and mental well- being among elderly, which in turn helps to alleviate significant physical health risks.

REFERENCES
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  2. Sharma TP. The Role of Social Media in Reducing Loneliness among Senior Citizens in Lamki Chuha Municipality of Kailali District, Nepal. Pragyaratna प्रज्ञारत्न. 2024 Oct 24;6(2):128-35. 9.  Hu Q, Li Y, Wang B, Qin X, Ren T, Hu Y,Li X. The correlation between near vision and smartphone use among ageing populations. Ann Palliat Med 2022;11(2):560-567.doi: 10.21037/apm-21-3.                                                                                     10.  Chen X, Wang N. How does digital literacy affect the health status of senior citizens? Micro-level evidence from the CFPS data. BMC Health Serv Res. 2025 Jan 27;25(1):153. doi: 10.1186/s12913-025-12314-7. PMID: 39871247; PMCID: PMC11773774.                                                                                                           11.  Wani RT. Socioeconomic status scales-modified Kuppuswamy and Udai Pareekh's scale updated for 2019. Journal of family medicine and primary care. 2019 Jun 1;8(6):1846-9.                                                                                                              12.  Barua K, Borah M, Deka C, Kakati R. Morbidity pattern and health-seeking behavior of elderly in urban slums: A cross-sectional study in Assam, India. J Family Med Prim Care 2017;6:345-50                                                                                    13.   Briede-Westermeyer JC, Pacheco-Blanco B, Luzardo-Briceño M, Pérez-Villalobos C. Mobile phone use by the elderly: Relationship between usability, social activity, and the environment. Sustainability. 2020 Mar 30;12(7):2690.                        
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